Rachel’s House of Cheer was created to help athletes involved in cheerleading, gymnastics, and/or dance grow their tumbling skills for their sport.  It is our goal for each child to have fun and build confidence during our lessons/classes while working on the specific skills they have come to learn/perfect. Safety is always the top priority. If a coach determines that your athlete is not yet ready to begin learning or performing a specific skill, RHOC reserves the right to delay progression until proper prerequisites are met. All skill progressions are followed to ensure the athlete is physically and safely prepared to advance.

I represent and warrant that if I am purchasing something or paying for a service from Rachel’s House of Cheer, LLC that (i) any credit card or bank account draft (ACH Draft) information I supply is true and complete, (ii) charges incurred by me will be honored by my credit card company or financial institution, and (iii) I will pay the charges incurred by me at the posted prices, including any applicable taxes, fees, and penalties.

I hereby authorize (if online payment is made or autopay information is provided) this facility to charge my ACH draft, or credit card account. Should I dispute a charge through my financial institution this will constitute a breach of contract possibly resulting in, but not limited to, penalties, additional fees, collection, legal action, and/or termination of any and/or all current and future services. I understand that all payments are non-refundable and that disputed charges made without first contacting RHOC may result in suspension or termination of services.

 An annual registration fee of $19.99 will be collected with the first month’s tuition. This fee is good for one year and includes all children in the family.

By enrolling in a class at Rachel’s House of Cheer, I acknowledge that my athlete is being registered for an ongoing, recurring monthly program. Tuition will be automatically drafted on the 1st of each month and will continue until written cancellation is submitted by the 25th of the month. Our regular class season runs through June 30th. During the summer, RHOC will offer a 6-week summer schedule with daytime and evening class options. A brand new class schedule will begin after Labor Day, and all current families will receive priority enrollment details in advance.

Classes are a pre-paid service. Refunds are not issued for cancellations or no-shows. If 24 hours notice is provided, a make-up token may be used for another class, provided space is available. Make-up tokens cannot be used for tuition credit.

Individual private and semi-private lessons are pre-paid at the time of signup. Recurring private and semi-private lessons are billed automatically on the 1st and 15th of each month and will continue until written cancellation is submitted by the 25th of the month. 

With 24 hours notice, a credit will be applied to the account for a future private lesson. Credits are non-refundable and may not be converted to tuition or merchandise credit. If less than 24 hours notice is given, the lesson is forfeited.

Semi-private lessons If only 1 athlete is scheduled to attend you will have the option to add another athlete added into that session or make it a private lesson for 30 min for no additional charge.

Tuition for clinics or pop up classes is due at the time of sign up. Clinics and Pop-Up Classes are a pre-paid service and refunds will not be issued for cancellation/no show. See Cancellation Policy.

If no notice is given and an athlete does not attend their scheduled class or lesson, the session is forfeited.

• Classes — With 24 hours notice, a make-up token may be used for another class (based on availability).
• Private Lessons — With 24 hours notice, a credit will be applied to the account.

Refunds are not issued for cancellations or no-shows under any circumstances.

To cancel enrollment for ongoing classes or private lessons, a cancellation form must be submitted through the website: www.rachelshouseofcheer.com

Once the cancellation form has been submitted please allow 1-2 business days to be processed. CANCELLATION REQUESTS MUST BE MADE BY THE 25TH OF THE CURRENT MONTH TO AVOID BEING BILLED FOR THE FOLLOWING MONTH. ALL CANCELLATIONS WILL BE PROCESSED THE LAST DAY OF THE MONTH, REGARDLESS OF THE DATE THE REQUEST WAS MADE. You will receive a confirmation email once your student(s) have successfully been scheduled to be dropped from the appropriate classes, but they are welcome to attend classes until the end of the month.

Accounts must have a $0 balance for cancellations to be processed. Accounts with an outstanding balance will remain active and continue to be billed until the balance is resolved.

Athletes are expected to be respectful to all coaches, other athletes, and the equipment.  Athletes are expected to obey the safety rules set forth by their coach during the lesson/class.  Failure to do so will result in dismissal and cancellation of future lessons/classes. RHOC reserves the right to remove any athlete from a class or lesson at any time if behaviors compromise the safety of the athlete, other students, or staff.

*No tumbling/rough housing, or climbing on the furniture in the lobby,  parking lot, or on premises. Tumbling is only permitted in the cheer room under the supervision of their during the scheduled lesson/class.

Rachel’s House of Cheer is by appointment only for one-on-one private lessons and small group classes. Walk-ins are not permitted. If your athlete has a sibling or guest that would like to attend they must have pre-registered in order to join the lesson or class.

Please arrive on time and no earlier than 10 min for your scheduled lesson/class. Late arrivals do not receive additional time, and missed time may not be credited, made up, or refunded.

Drop off and pick up is encouraged, but of course you are welcome to stay and observe in the lobby on the viewing screen. If dropping off (children 6 and older) you can park in one of the marked spots in front of the building and watch them enter the building. If leaving please pick up your child on time. Siblings and guests are only permitted under the direct supervision of their accompanying guardian and must remain in the lobby. Athletes must wait in the lobby until escorted to their class or lesson by a coach. Athletes are not permitted to enter the cheer floor without an accompanying coach. Failure to follow these rules may result in termination of enrollment. RHOC is not responsible for athletes who are dropped off early or picked up late.

 **Athletes 6 and under must be accompanied into the lobby by their guardian until their scheduled session time.  Guardians must stay on premises during the entirety of the lesson/class.

Please make sure to grab all your belongings before leaving. Valuable items should not be brought into the studio. Rachel’s House of Cheer, LLC is not responsible for items left behind.

 Appropriate attire is required by all Athletes. Athletic comfortable clothing they can move around in. No jeans or pants with zippers.  Athletes enrolled in any cheer class or private lesson must wear cheer shoes. Gymnasts or dancers can be barefoot during their gymnastics or acro classes.

Parking is located directly in front of the studio. Please park only in the designated RHOC Star parking spots. If no spots are available additional parking can be found on the side of the building.